Housecalls or Telehealth

  1. How Our Pediatric Healthcare Works

    🏠 Two Convenient Options: House calls or Telehealth

    Quality healthcare that supports your busy life with same-day visits generally available

    📋 Simple 4-Step Process

    Step 1: 📞 Schedule Your Appointment

    • Call us to request an appointment

    • Privacy notice available under "Privacy" tab for your review

    Step 2: 📝 Complete Paperwork

    • Consent forms sent via HIPAA-compliant email

    • Sign and return documents before your visit

    • Quick and secure - all done electronically

    Step 3: 💳 Simple Payment Process

    • Payment collected at the beginning of visit

    • Accepted methods: Credit card or health savings account card

    • No hidden fees - transparent pricing upfront

    Step 4: 🩺 Receive Quality Care

    • Professional evaluation

    • Personalized treatment recommendations

    • Follow-up support as needed

    💻 Telehealth Visit Requirements

    What You'll Need:

    • Technology: Smartphone OR laptop with camera and microphone

    • Virtual screening conducted to determine if telehealth or home visit is most appropriate

    • Internet access: Reliable connection for video calls

    • Medical supplies: Thermometer and scale (for weight-based medications)

    • Location: Patient must be physically present in Iowa

    Privacy is Your Responsibility:

    • Close doors and limit distractions

    • Be aware of who might overhear

    • Choose a private, quiet space for your visit

    🏠 When Home Visits are Recommended

    Well Visits & Sports Physicals

    These REQUIRE face-to-face evaluation because:

    • Heart murmurs and elevated blood pressure detection (yes, even in children!)

    • Hip evaluations for non-walking infants

    • Accurate height and weight measurements for growth tracking

    • Comprehensive physical examinations

    Certain Sick Visits

    Some conditions need in-person evaluation:

    • Ear infections (require special equipment to examine ears)

    • Physical symptoms that need hands-on assessment

    • Conditions requiring specialized examination techniques

    🔄 Flexible Approach

    We start with telehealth when appropriate, but can transition to home visits if needed:

    • No extra charge for switching from telehealth to home visit

    • Travel fees may apply for neighboring counties (Muscatine or Clinton Counties)

    • Same-day availability for most appointments

    💰 Insurance & Billing

    For Private Insurance Patients:

    • Superbill provided via patient portal or HIPAA-compliant email

    • Submit to your insurance as an out-of-network provider

    • You handle reimbursement directly with your insurance company

    Note: This does not apply to Medicaid patients

    🎯 Our Commitment to Quality

    Tots N Teens Pediatric Housecalls, LLC strives to provide quality healthcare in a way that supports your busy life. We believe in using the right approach for each situation - whether that's the convenience of telehealth or the thoroughness of an in-person visit.